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Christopher Perry

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Christopher Perry
by Christopher Perry 0 Comments

Keeping Our Customers Happy with HappyFox

Customer support is pivotal in every vertical for a simple reason: customers keep companies alive.  Existing customers provide feedback, revenue flow, and even referral business for a given company.  This only remains true if customers are happy and cared for throughout the lifetime of the partnership. Elite and dedicated customer support drives customer relationships and enables companies to...

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Tags: Authentication, contextual authentication, #deployment, HelpDesk, information security, MFA, Multi-Factor Authentication, #passwords, PortalGuard, SSO, privacy, SSPR, Two-Factor Authentication

Christopher Perry
by Christopher Perry 0 Comments

Popular Cybersecurity Trends of 2019

Society loves prophecy.  Whether it’s used as a justification for acts of good or evil, or even if it’s just a matter of looking at your friend and saying “HA!  I was right!”  Correctly predicting what’s coming is a safe bet in terms of drawing interest, and it is a small wonder that even the biggest tech giants have hopped on that bandwagon.  Of course, prophecy and reality often differ, and the...

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Tags: Authentication, authentication management, contextual authentication, #cybersecurity, encryption, Gartner, Identity Provider, information security, MFA, Multi-Factor Authentication, #passwords, SSO, Cloud Authentication, password encryption, Two-Factor Authentication, security trends, password habits, secure acounts, passwordless, stay safe online, NIST

Ask Christopher - Why should I use SQL Back-end?

Knowing where to store user data is tough.  Many variables must be considered before making a final decision, and the choice itself is never easy. PortalGuard offers two different options for storing user-specific data: the file system and an SQL backend.  While the initial choice may be daunting, it really is a no-brainer when you think about it.

For many administrators, implementing an...

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Tags: Compliance, contextual authentication, information security, PortalGuard, Product Updates, SQL, User Experience, Single Sign-On, #userexperience, Ask Christopher, CAS SSO, end-users, NIST, cost-effective

Your Online Security is Important - Better Your Digital Profile

Strong online security is the white whale of the digital revolution.  With each step towards the final achievement, development and ingenuity necessitate that the individual takes two steps back.  One step to familiarize oneself with the new technology, and another to determine the best foot forward. It’s an inescapable fact that technology moves faster than most people. 

Rapid evolution isn’t...

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Tags: #applications, Authentication, #cyberattacks, Identity Provider, information security, MFA, Multi-Factor Authentication, #passwords, PortalGuard, technology, data breach, Two-Factor Authentication, #userexperience, security risk, mobile authenticator, information systems, development server, technology evolution, end-users

Ask Christopher - Importance of a Test Server

Managing solutions and the various resources allocated to those solutions is a nightmare.  Tacking a test or development environment is just another hassle, right?  However, start thinking about the potential fallout from simple human error when vetting hasn’t been completed properly.  It’s easy to see the benefits to setting up those environments.

This quarter, the most common question to come...

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Tags: #deployment, MFA, Multi-Factor Authentication, PortalGuard, SSO, SSPR, Two-Factor Authentication, development server

SAML or CAS SSO - Which Industry Standard Protocol Should You Choose?

Industry standard protocols are the reason that Single Sign-On (SSO) is a popular topic throughout the tech industry.  SSO reduces login prompts for end-users while improving both usability and productivity. Without the use of industry-standard protocols, this entire process would be much more difficult to implement and manage.  However, it can often be difficult to decide which protocol to...

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Tags: #applications, Authentication, information security, PortalGuard, SSO, SAML, #SAMLSSO, Single Sign-On, #userexperience, web applications, CAS SSO, end-users

Christopher Perry
by Christopher Perry 0 Comments

Ask Christopher - "Should I Upgrade?"

Upgrading is always a top priority in the software industry.  Keeping vital software running smoothly and without issues is imperative to any industry with a digital presence.   With an authentication package like PortalGuard, up-to-date software also brings along new features and fixes for existing bugs or hiccups discovered along the way.  With that in mind, I am not surprised at the most...

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Tags: Authentication, #cybersecurity, HelpDesk, information security, MFA, PortalGuard, SSO, Access Control, Access Management, account management, Two-Factor Authentication, cybersecurity leaders

Christopher Perry
by Christopher Perry 0 Comments

What to do When You Don't Always Need Two-Factor Authentication

 

Two-Factor Authentication (2FA) is an important topic of discussion where security is of concern. Too many data breaches have occurred over the last 10 years purely because of lackadaisical security requirements. Many of these events would have been avoided with a proper Two-Factor Authentication system in place.  Security: personal, private, corporate – the list goes on and on. Each entry a...

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Tags: Authentication, contextual authentication, information security, #passwordmanagement, #passwords, security questions, User Experience, Access Control, Access Management, account management, SSPR, Two-Factor Authentication, security trends, mobile authentication, mobile authenticator, end-users

Christopher Perry
by Christopher Perry 0 Comments

Why Gamers Tolerate Two-Factor Authentication

Two-Factor Authentication is often a dirty phrase for end-users – though that does not seem to hold true within the gaming community. It is not a stretch of the truth to say that gamers are a temperamental lot.  We like things that work, and we hate change on principal.  Of course, opinions can shift one way or the other, but that’s the basic foundation when targeting gamers as an audience:...

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Tags: Authentication, authentication management, information security, MFA, Microsoft, Multi-Factor Authentication, Access Management, OTP Authentication, Two-Factor Authentication, User Authentication, mobile authentication, mobile authenticator, Account Lockout

Christopher Perry
by Christopher Perry 0 Comments

Top 5 Reasons to Use a Mobile Authenticator

The advent of modern authentication security places a lot of pressure on the user to remain secure in a constantly changing environment.  Using a Mobile Authenticator is one of the most simple and accessible methods to remain secure without compromising usability.  We discuss what makes a good Mobile Authenticator in our recent White Paper - The Argument for a Better Authenticator. However, for...

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Tags: #cybersecurity, information security, MFA, Multi-Factor Authentication, SSO, Access Management, Active Directory, #One-time password, OTP, OTP Authentication, Single Sign-On, SSPR, Two-Factor Authentication, user convenience, #userexperience, mobile authentication, mobile authenticator