by Christopher Perry 0 Comments

Keeping Our Customers Happy with HappyFox

Customer support is pivotal in every vertical for a simple reason: customers keep companies alive.  Existing customers provide feedback, revenue flow, and even referral business for a given company.  This only remains true if customers are happy and cared for throughout the lifetime of the partnership. Elite and dedicated customer support drives customer relationships and enables companies to...

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Tags: Authentication Security, contextual authentication, #deployment, HelpDesk, IT Security, MFA, Multi-Factor Authentication, SSO, Password Security, privacy, Self-Service Password Reset, SSPR, support, Two-Factor Authentication, PortalGuard Authentication Provider

by Loretta Keefe 0 Comments

Get Ahead of The Ball: Three Higher-Ed IT Issues to Tackle for 2020

In the world of technology, things change rapidly. The moment the ball drops to ring in 2020, we will enter a new year of emerging technologies that present an array of opportunities along with myriad challenges. For colleges and universities, the impact is particularly complex and can be difficult to keep up with.

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Tags: contextual authentication, higher education, MFA, Multi-Factor Authentication, privacy, Self-Service Password Reset, SSPR

PistolStar, Inc. Celebrates 20 Years in the Authentication Industry!

Thomas Hoey, Founder and President of PistolStar, Inc. is celebrating his 20th year in business! He began his career as a software developer but knew at a young age he always wanted to start his own business. Motivated to be an entrepreneur, at the age of 40 he said to himself, “It’s do, or die!”. Tom chose the name PistolStar from an article in the magazine, Popular Science, recruited a few...

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Tags: Authentication Security, contextual authentication, Multi-Factor Authentication, PortalGuard, Authentication Provider, Cyber Security, PistolStar, Self-Service Password Reset, Single Sign-On (SSO), Two-Factor Authentication

by Christopher Perry 0 Comments

What to do When You Don't Always Need Two-Factor Authentication


Two-Factor Authentication (2FA) is an important topic of discussion where security is of concern. Too many data breaches have occurred over the last 10 years purely because of lackadaisical security requirements. Many of these events would have been avoided with a proper Two-Factor Authentication system in place.  Security: personal, private, corporate – the list goes on and on. Each entry a...

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Tags: 2FA, #2FASolutions, contextual authentication, #contextualauthentication, #passwordmanagement, #security, security questions, #securityandusability, #selfservice, usability, User Experience, #2FA, #2ndfactor, Access Control, Access Management, account management, Password Synchronization, secure authentication, two-factor, Two-Factor Authentication, security trends, geolocation, layer of security, mobile authentication, mobile authenticator, Benefits of 2FA, one click, when you don't need 2FA

by Gregg Browinski 0 Comments

Ask Christopher – Contextual Authentication Security

I’m going to be very frank: a LOT of questions come through the support team here at PistolStar, Inc. That’s not a bad thing – in fact, I love it!  Questions keep me going, and I like to see what customers and prospects can come up with.  A good ‘stumper’ goes a long way!  Moving forward, I will be taking a look at the most popular or frequent questions that come through the support desk, and...

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Tags: contextual authentication, usability, Self-Service Password Reset, Single Sign-On (SSO), increase security, flexibility, secure login, Ask Christopher, technical support, geolocation, off network access, PortalGuard Authentication Provider

by Jay Ouellette 0 Comments
by Christopher Perry 2 Comments

Solving The Dangers of SharePoint Remote Access

SharePoint remote access is not a one-off consideration. Regardless of the platform, remote access always comes with security considerations. With SharePoint being utilized in so many different environments, it is important to understand the dangers of SharePoint remote access. In addition, knowing how to combat these risks is an important milestone.

I’ve previously talked about how to Deploy...

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Tags: contextual authentication, information security, MFA, remote access, Dynamic Analysis, #SharePoint, Two-Factor Authentication

by PortalGuard 0 Comments

Balancing Secure Authentication with Technological Convenience

Secure Authentication is just one benefit to the many recent advances in technology that have taken hold.  Technology has been changing the landscape of society for decades and will most likely continue to do so at an exponential rate from now on. These changes have influenced the lives of everyday people greatly by both providing increasingly secure methods of interacting with the digital...

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Tags: Authentication Security, best practices, contextual authentication, IT Security, SSO, Access Management, data security, Single Sign-On (SSO), stronger authentication, User Authentication, user convenience