by Jay Ouellette 0 Comments

How One Foundation for Community Colleges Found a Password Management Solution to Fit Their Budget

It's not easy to find a solution that can resolve authentication and cybersecurity challenges for multiple institutions. In a market flooded with companies that promise to deliver a custom-tailored solution, one name should stand out: PortalGuard.

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Email Password Expiration Notification Pros & Cons

In this day and age, organizations are burdened with the monumental task of finding the perfect balance between a secure network and usability for their end users. Password expiration is a great way to ratchet up network security, but can cause end users to complain if they are required to change it too often - enter password expiration notification.

Finding the sweet spot for password...

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Tags: End user experience, frustration, usability, Dynamic Analysis, password expiration, Password Management, Self-Service Password Reset

by PortalGuard 0 Comments

Self-Service | The Downside to Do-it-yourself

Self-service exemplifies something that just about everyone believes in one way or another: I can do it on my own.  In our current era of technology and connectivity, things keep getting easier and easier. The notion of simplicity means that tasks which were once difficult have become everyday occurrences that don't warrant so much as a second thought. Whether you want to buy something online...

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Tags: frustration, self-service, customer experience, Dynamic Analysis, Password Management, Self-Service Password Reset, User Authentication