by Eric Jeffers 0 Comments

Maintaining Security and Data Privacy is one of the Biggest IT Challenges Today

Every year at the EDUCAUSE Conference the Top 10 IT Issues for the upcoming year are announced. Leading up to each conference a panel of experts ranging from IT leaders, CIO’s and faculty members present a list of the top IT trends. which are then voted on by EDUCAUSE members. The top initiatives are the most important topics and trends and will be a focus for the upcoming year. This year was...

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Tags: 2FA, Access Client, Account Unlock, attack surface reduction, Authentication, authentication management, Authentication Methods, Authentication Security, authentication security, #breach, checklist, Compliance, #cyberattacks, #cybersecurity, Education, Education Portals, email, encryption, End user experience, expiration, help desk calls, higher education, #HIPAA, I.T. Solutions, Identity Federation, identity management, Increase ROI, increased usability, information security, #infosec, Integration, IT Security, it security, #ITSecurity, K-12, login security, MFA, Multi-Factor Authentication, National Institute of Standards and Technology, network security, password reset, security questions, Access Control, Access Management, Access Point, account management, Active Directory, Application Security Testing, Authentication Provider, #breachnews, customer experience, Cyber Security, data breach, data security, Easy to Maintain Solutions, OTP, password alternatives, password encryption, Self-Service Password Reset, Single Sign-On, Two-Factor Authentication, healthcare, Students, single logout, increase security, EDUCAUSE, budgeting for education, student accounts, maintain security privacy, maintain data privacy

by Loretta Keefe 0 Comments
by Jason Garfagna 0 Comments

Parents - The Other Type of Hacker...

It seems like every other day you hear about a new data breach or some new scam designed to steal credentials of the unsuspecting end user. With the advent of social media, it’s now easier than ever to social engineer a person’s identity for nefarious intent. With these constant barrages of attacks, there is a heavy focus in the community on executing best practices for navigating the murky...

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Tags: #forgotpassword, help desk calls, #lockedout, Multi-Factor Authentication, strong password, password best practices, Password Security, PortalGuard for Education, secure authentication, Self-Service Password Reset, social engineering, SSPR, stronger authentication, Two-Factor Authentication, User Authentication, reducing help desk calls, teachers, K-5, Single Sign-On Options, secure login, stolen passwords, hackers, scams, password policies, update your passwords, password patterns, password habits, challenge questions, student accounts, IT Department Best Practices, impersonations, layer of security

How One Foundation for Community Colleges Found a Password Management Solution to Fit Their Budget

It's not easy to find a solution that can resolve authentication and cybersecurity challenges for multiple institutions. In a market flooded with companies that promise to deliver a custom-tailored solution, one name should stand out: PortalGuard.

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Tags: Education, frustration, help desk calls, help desk support, HelpDesk, higher education, Increase ROI, login security, MFA, Multi-Factor Authentication, Password, #passwords, PortalGuard, #singlesignon, SSO, User Experience, User Interface, Password Management, password manager, password quality, Password Security, #passwordfatigue, Portal, PortalGuard for Education, PortalGuard#SSPR#, Self-Service Password Recovery, Self-Service Password Reset, selfservicepasswordreset, Single-Factor Authentication, Single Sign-On, Single Sign-On (SSO), #singlesign-on, SSPR, Stand your Ground, stronger authentication, #strongpassword, two-factor, Two-Factor Authentication, #twofactor, User Authentication, #userauthentication, #userconvenience, #userexperience, reducing help desk calls, Students, Single Sign-On Options, increase security, flexibility, security trends, secure login, PortalGuard Authentication Provider, Duo Push Security, higher education budgeting, budget, fiscally sound decisions, CHUGADUG, trade show appearences, OTP Methods, Portal Customization, empower users, hackers, scams, budgeting for education, university, college, community college, sign on to web applications

by Ryan McDermott 0 Comments

Google reCAPTCHA and More in PortalGuard v5.5 Release

PistolStar, Inc. engineers have released a new version of PortalGuard v5.5 that introduces nine new features! With new feature requests from customers as well as growth in the software industry, we are determined to keep PortalGuard an up to date leader in password security management. 

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Tags: Authentication, help desk calls, help desk support, HelpDesk, #passwordmanagement, PortalGuard, PortalGuard v5.5, Product Updates, #security, Uncategorized, User Experience, #2FA, Password Security, PistolStar, PortalGuard Update, Product Update, reCAPTCHA, Two-Factor Authentication, user convenience

Increasing Your Budget by Reducing Help Desk Calls

When looking at ways to save money, many look to trimming the fat within the department. This can mean either reducing staff, cutting programs, or holding off on upgrading the equipment until it is absolutely needed. These options do not always give you a return on investment (ROI). However, what if there was a way to increase your department’s budget by spending a little to save a lot?

The...

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Tags: help desk calls, Increase ROI, IT Security, PortalGuard, Uncategorized, password best practices, Password Security, Self-Service Password Recovery, Self-Service Password Reset, User Authentication