by Christopher Perry 0 Comments

Ask Christopher: Enable MFA For Password Reset

It is now November 2020 and the COVID-19 pandemic is still in full swing. Pandemic culture requires everyone to spend more time at home, affording additional opportunities to take advantage of the myriad benefits found in the digital age. During this particular season, I’m talking about shopping online, of course! The increase in dependency on online activity has also led to an increase in the...

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Tags: MFA, Multi-Factor Authentication, password fatigue, #passwords, #passwordrecovery, #passwrds, PortalGuard#SSPR#, selfservicepasswordreset, SSPR, information systems

by Nancy Wolff Leary 0 Comments

How PortalGuard Strengthened Security and Increased Usability for Delaware County Community College

Imagine this ... A line of students outside the helpdesk office waiting on a password reset. Or hundreds of faculty and staff attaching sticky notes with written passwords to their computer screens. Not to mention frustrating connectivity outages resulting from required database maintenance.

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Tags: 2FA, usability, #2FA, Password Management, SSPR, Two-Factor Authentication, flexibility, improve security

by Gregg Browinski 0 Comments

PortalGuard vs. Microsoft Azure AD: A Direct Comparison

When it comes to purchases or big decisions, there is no shortage of quotes, quips and clichés. "You get what you pay for", "there's no free lunch" and "if it sounds too good to be true, it probably is". Any decision takes careful research and Identity Management decisions are among the most crucial that a business can make. Previous blog posts examined hidden costs for Microsoft ADFS and made...

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Tags: 2FA, MFA, Microsoft, Multi-Factor Authentication, SSO, Self-Service Password Reset, Single Sign-On (SSO), SSPR, Two-Factor Authentication, Custom Branding

by Christopher Perry 0 Comments

Keeping Our Customers Happy with HappyFox

Customer support is pivotal in every vertical for a simple reason: customers keep companies alive.  Existing customers provide feedback, revenue flow, and even referral business for a given company.  This only remains true if customers are happy and cared for throughout the lifetime of the partnership. Elite and dedicated customer support drives customer relationships and enables companies to...

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Tags: Authentication Security, contextual authentication, #deployment, HelpDesk, IT Security, MFA, Multi-Factor Authentication, SSO, Password Security, privacy, Self-Service Password Reset, SSPR, support, Two-Factor Authentication, PortalGuard Authentication Provider

by Loretta Keefe 0 Comments

Get Ahead of The Ball: Three Higher-Ed IT Issues to Tackle for 2020

In the world of technology, things change rapidly. The moment the ball drops to ring in 2020, we will enter a new year of emerging technologies that present an array of opportunities along with myriad challenges. For colleges and universities, the impact is particularly complex and can be difficult to keep up with.

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Tags: contextual authentication, higher education, MFA, Multi-Factor Authentication, privacy, Self-Service Password Reset, SSPR

by Jay Ouellette 0 Comments

City of Sacramento Case Study

California’s state capital of Sacramento is a city rich in history, with a population over 500,000 and growing. The city is the core cultural and economic center of the Sacramento metropolitan area, which serves seven counties with an estimated population of 2.7 million people.

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Tags: Authentication Security, SSO, Password Security, SSPR, Two-Factor Authentication, case study

by Michael Galinat 0 Comments

Why Grand View University Turned to PortalGuard's MFA & SSPR

Do you ever forget a password … or have you had your personal data breached? While these issues are complex on a personal level, their impacts are magnified for a large organization. A Microsoft study states that users who enable multi-factor authentication (MFA) for their accounts will end up blocking 99.9% of automated attacks.

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Tags: Multi-Factor Authentication, Self-Service Password Reset, Single Sign-On (SSO), SSPR, university, case study

by Abbey Freeman 0 Comments

6 Ways to Prevent Password Hacking | PortalGuard

Hackers are the craftiest of fish. They nibble at your account day by day, trying 2 wrong password attempts and stopping before the 3rd attempt locks your account. Then, they wait a day for you, the user, to log into your account and reset the password tries before they try to log in again. Think about how often you log into your most important accounts. Do you log in every day? Month? Less...

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Tags: Account Unlock, Centralized Authentication, #forgotpassword, Password, password reset, password strength, Access Control, account management, password best practices, password complexity, password expiration, Password Security, #phishing, Self-Service Password Reset, SSPR, secure login, hackers, login session, password history, SSO reduces login prompts for end-users, Web Authentication, end-users, password requirements, usual password, tailored authentication, hacked, username, Self-Service Account Unlock, wrong passwords, social media, Centralized Self-Service Password Reset

PortalGuard Now Offering InCommon Metadata Sync Support

PistolStar, Inc.’s flagship product PortalGuard has recently added InCommon Metadata synchronization support. The InCommon Federation is a conglomerate of schools, about 481 members, where members of these institutions can access applications that are created and hosted by other InCommon members. InCommon extends trust to its members, giving them access to applications they wouldn’t otherwise...

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Tags: 2FA, #applications, MFA, Multi-Factor Authentication, PortalGuard, SSO, PortalGuard Update, Self-Service Password Reset, Single Sign-On (SSO), SSPR, Two-Factor Authentication, metadata, metadata clients, InCommon Federation, InCommon Metadata Synchronization Support, PortalGuard Service Provider