by Christopher Perry 0 Comments

Top 5 Reasons to Use a Mobile Authenticator

The advent of modern authentication security places a lot of pressure on the user to remain secure in a constantly changing environment.  Using a Mobile Authenticator is one of the most simple and accessible methods to remain secure without compromising usability.  We discuss what makes a good Mobile Authenticator in our recent White Paper - The Argument for a Better Authenticator. However,...

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Tags: 2FA, #2FASolutions, authentication security, #cybersecurity, MFA, mobile security, Multi-Factor Authentication, #2FA, Access Management, Active Directory, Cyber Security, OTP, OTP Authentication, Single Sign-On (SSO), SSPR, user convenience, Single Sign-On Options, flexibility, OTP Methods, mobile authentication, HOTP, cyber aware, mobile authenticator, accessibility, Simplicity

by Christopher Perry 0 Comments

7 Blogs to Revisit for National Cybersecurity Awareness Month

Since 2004, the Department of Homeland Security (DHS) and the National Cyber Security Alliance (NCSA) have officially recognized October as National Cybersecurity Awareness Month (NCSAM).  Pulled directly from the official StaySafeOnline website, NCSAM is “…a broad effort to help all Americans stay safer and more secure online.”  Here at PortalGuard, Security is something that we take very...

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Tags: Education, PortalGuard, security questions, #securityandusability, static password, strong password, technology, Tokenless Authentication, Turnkey Authentication, usability, User Experience, PortalGuard Configuration, PortalGuard for Education, service, Single-Factor Authentication, Single Sign-On (SSO), #singlesign-on, SSPR, Stand your Ground, stronger authentication, stronger security, #strongpassword, tech support, Two-Factor Authentication, User Authentication, user convenience, #userauthentication, #userexperience, Virtual Private Network, web applications, Password Reset from the Mac Desktop, reducing help desk calls, healthcare, SSO Proxy, password spraying, pwned passwords, Lanyard Login, Chrome Books, Special Education, Para Professionals, Students, Single Sign-On Options, increase security, SAML Single Logout, flexibility, security trends, secure login, Ask Christopher, technical support, geolocation, off network access, PortalGuard Authentication Provider, Google Authenticator, SMS Text Message Gateway, Duo Push Security, RSA SecurID, Duo, higher education budgeting, budget, fiscally sound decisions, classroom, OTP Methods, empower users, stolen passwords, hackers, scams, weak link, budgeting for education, university, college, community college, password policies, password length, passphrase, update your passwords, password patterns, password generator, password habits, secure passwords, challenge questions, IT Department Best Practices, impersonations, layer of security, breaches, IT Department, security risk, logging off, login session, outlook, mobile authentication, PortalGuard Security Policy, National Cybersecurity Month

by Tom Hoey 0 Comments

One Click Solutions for Convenient Account Access

The world is improving on convenience every day. Find me someone that doesn’t love being able to proceed with something with little effort or difficulty. When it comes to shopping for household staples, forget going to the store!  I just order online from Amazon.  This is the same for ordering my farm to table weekly meal delivery.  Also, I haven’t been to the dry cleaner since they started...

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Tags: PortalGuard, SSO, User Experience, #convenience, Password Management, Self-Service Password Reset, Single Sign-On (SSO), SSPR, user convenience, web applications, SSO Proxy, Jump Page

by Larry Conroy 0 Comments

Top 3 Problems seen in a Tech Support Role


Here at PortalGuard Technical Support, we get quite an assortment of inquiries needing resolution/understanding by our customers and prospects. We are committed to taking the time to document or build into our product what is needed to eliminate these questions from taking up too much time for us and our customers. However, I have been able to find three concerns that I see the most in tech...

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Tags: #bestpractices, Industry Updates, PortalGuard, Product Updates, SSO, Uncategorized, User Experience, Active Directory, data security, Single Sign-On (SSO), SSPR, tech support, user convenience

by Ryan McDermott 0 Comments

Google reCAPTCHA and More in PortalGuard v5.5 Release

PistolStar, Inc. engineers have released a new version of PortalGuard v5.5 that introduces nine new features! With new feature requests from customers as well as growth in the software industry, we are determined to keep PortalGuard an up to date leader in password security management. 

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Tags: Authentication, help desk calls, help desk support, HelpDesk, #passwordmanagement, PortalGuard, PortalGuard v5.5, Product Updates, #security, Uncategorized, User Experience, #2FA, Password Security, PistolStar, PortalGuard Update, Product Update, reCAPTCHA, Two-Factor Authentication, user convenience

SMS OTP Delivery - NIST Restricts Out of Band Authentication

In the world of modern 2FA, SMS OTP options are extremely popular.  They provide additional authentication security, without breaking the bank or making things too difficult for end-users.  However, it looks like the National Institute of Standards and Technology (NIST) believes the days of using an SMS OTP for 2FA might just be over. Within the new Public Preview of the NIST Special...

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Tags: Authentication Security, best practices, Industry Updates, IT Security, Access Management, Two-Factor Authentication, user convenience

User Centered Design for the Business IT Environment

No matter what industry you’re in, User Centered Design (UCD) is a constant work in progress. Over the last year, I’ve had the opportunity to analyze a dynamic variety of authentication situations and pain points experienced by both IT admins and end-users. Whether it be reducing password related help-desk calls, integration to a corporate directory, or finding an access portal with an...

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Tags: Industry Updates, User Experience, User Interface, Dynamic Analysis, user convenience

Full Disk Encryption Faces Problems of Usability

As the details of our digital lives and vocations are increasingly exposed online, the need for privacy has become unavoidable. That desperate need for privacy has even breached the boundaries of the digital world to have a direct impact on our daily physical lives. We may achieve security though multi-factor and other practices online, but what protects the actual devices which hold all of...

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Tags: Authentication Security, encryption, IT Security, User Experience, data security, Dynamic Analysis, Self-Service Password Reset, user convenience

by Jason Garfagna 0 Comments

Importance of End User Adoption – Finding the Right Solution

Over the past 2 and half years, I have personally worked with hundreds of organizations to not only solve various security and password related pains, but also to improve end user adoption rates for newly deployed solutions. My experience has proven that this process can be painstakingly long and extremely thorough. The vetting process for a new solution usually involves many moving parts, so...

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Tags: Authentication, End user experience, identity management, Dynamic Analysis, Self-Service Password Reset, User Authentication, user convenience

by PortalGuard 0 Comments

Balancing Secure Authentication with Technological Convenience

Secure Authentication is just one benefit to the many recent advances in technology that have taken hold.  Technology has been changing the landscape of society for decades and will most likely continue to do so at an exponential rate from now on. These changes have influenced the lives of everyday people greatly by both providing increasingly secure methods of interacting with the digital...

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Tags: Authentication Security, best practices, contextual authentication, IT Security, SSO, Access Management, data security, Single Sign-On (SSO), stronger authentication, User Authentication, user convenience